Delta Property Template

Delta Property Template

The Delta Property Form is a document used by travelers to report and claim lost luggage from Delta Air Lines. If luggage does not arrive within 24 hours of a flight, passengers should first contact the airport. If the luggage remains missing after five days, completing and submitting this form along with supporting documents is necessary to initiate the claims process.

To fill out the form, please click the button below.

Table of Contents

The Delta Property form is an essential document for travelers who experience luggage loss during their journeys with Delta Air Lines. Designed to streamline the claims process, this form must be completed and submitted only after a five-day waiting period from the date of loss, ensuring that all efforts to recover the missing luggage have been exhausted. Travelers should provide detailed information, including their personal contact details, flight itinerary, and specific descriptions of the lost baggage. Supporting documents, such as passenger ticket receipts and proof of ownership for high-value items, are crucial for a successful claim. Delta emphasizes the importance of accuracy in describing the contents of the luggage, as this can significantly impact the recovery process. Additionally, travelers are reminded to submit the form within 21 days of the loss to avoid denial of liability. The form also includes a section for additional comments, allowing claimants to provide any relevant information that may assist in resolving their case. Understanding these key aspects can help ensure a smoother claims experience for those affected by baggage loss.

Delta Property Sample

Property Loss Claim Form
5-1078 Rev 12.09
FOR OFFICIAL USE ONLY
PIR# ____________________________________
Mailing Date _____________________________
Delta Air Lines, Inc. reserves the right to deny liability if this form is not received, or postmarked, within 21 days from date of loss.
PLEASE TYPE OR PRINT AND MAIL IMMEDIATELY
Home Address
Name Mr Mrs Miss/Ms
Your Email Address
You will likely receive your luggage within 24 hours. In the unlikely event you do not, please contact the airport at which you filed the claim. If after 5 days, you still
have not received your luggage, please fill out this form and submit it and all supporting documentation to:
Delta Air Lines. Inc. Customer Care Baggage, P.O. Box 20598 Atlanta, GA 30320-2598
Fax Number: (888) 880-3412
PLEASE DO NOT FILL OUT AND MAIL FORM UNTIL AFTER 5 DAYS HAVE ELAPSED WITHOUT YOUR LUGGAGE.
We are sorry your luggage was not available after your recent flight. Please accept our apology for the inconvenience this caused. Everything possible will be done to
locate and return your property to you promptly. Successful tracing and resolution of this claim depends upon prompt completion and return of this form for each bag
that is missing along with the following required documents:
- Passenger ticket receipt(s) for each person involved in this loss.
- Claim check(s) or claim check receipt for the missing property.
- Purchase receipt(s) or proof of ownership for all items valued at $250.00 (U.S.) or more.
Number of pieces checked______________________ Number missing_______________ Estimated weight of each missing piece ___________________
Where did you check your luggage Curbside
Airport Counter Departure Gate Other _____________________________________
Was the bag checked under another name? Yes
No If yes, what name? ____________________________________________________________
Where did you last see your luggage? _________________________________________________________________________________________________
Was Delta notified of loss immediately ? Yes
No If yes, which office? _____________________________________________________________
Date______________________ Time_______________________________ In Person
By Telephone
Was loss reported to any other airlines? Yes No If yes, which airline? _____________________________________________________________
If loss not reported immediately, explain reason for delay ________________________________________________________________________________
Did you see your luggage in customs? Yes
No If no, did you file a claim then? Yes No With Whom? _________________________
Was excess valuation purchased at time of check-in? Yes
No If yes, include copy of receipt.
Were you charged for extra pieces/excess weight at time of check-in? Yes
No If yes, include copy of receipt.
YOUR COMPLETE ITINERARY
From
To Airline Flight Number
Date
DESCRIPTION OF LUGGAGE
1
Type Brand Color Material
Pockets
Yes No
Zipper
Yes No
Wheels
Yes No
Straps
Yes No
Combo Lock
Yes No
Purchase
Date
Original
Cost
City
Zip /Postal Code
Claim Check Number(s) Baggage File Reference number (ex. ABCDL12345)
Employed By
Home Phone
Area Code
Business Address (City, State, Zip, Country)
Passenger Ticket Number(s)
Are You a SkyMiles Member?
Yes No
SkyMiles #
SkyMiles Status
State
Country
( )
Business Phone
Area Code
( )
2
(Continued On Next Page)
FORM NO. 5-1078 12/2009
ADDITIONAL COMMENTS
List name of other persons or companies which may be on documents, papers, etc. Also any initials which may appear on personalized toiletry kits, monogrammed
shirts, etc.
Have you or a member of your family or household ever had a previous baggage property loss or claim with Delta Air Lines or any other airline? Yes No
If yes, please provide airline(s), name(s), and date(s). ___________________________________________________________________________________________________
It is expressly understood and agreed that the furnishing of this proof of loss form by Delta Air Lines, Inc., or assistance in making of the proof of loss is not a waiver of
any rights or admission of liability by said Company and any other information and other documents required by said Company shall be furnished on request and
considered a part of these proofs. The acceptance of this document shall not be deemed to be a waiver of any defenses of the Company.
The Claimant expressly understands and agrees that he/she is required to immediately inform Delta Air Lines in writing, in the event all or part of the property which
is subject matter of this claim is delivered to Claimant from a source other than Delta, its agents, or employees.
The United States Post Office Department has investigative jurisdiction under federal laws relating to sending false or fraudulent claims through United States mails,
any such claims received by Delta Air Lines are reported to the United States postal authorities. Loss of luggage involving interstate shipment or articles from such
luggage due to theft come within the purview of federal statues and, therefore, are subject to investigation by the Federal Bureau of Investigation.
I do hereby warrant this statement and those on the accompanying form(s) to be accurate, complete and true, and, I hereby make a claim against Delta Air Lines in
the amount of $_____________________________________ for the loss occurring on ______________________________________ 20______________
Claimant Signature_________________________________________________________________________________________________ Date ____________________________
Witness Signature _________________________________________________________________________________________________ Date ____________________________
Please be assured that if your property is located, you will be contacted promptly. Should we be unable to locate your property, please allow 6-8 weeks from mailing
date for processing.
Delta is not liable for loss of money, jewelry, computer/computer equipment, cameras, VCR’s, electronic/video or photographic equipment, negotiable papers or
securities, heirlooms, antiques, artifacts, works of art, silverware, irreplaceable books or publications/manuscripts/business documents, precious metals, and other
similar valuables or commercial effects. Please note that itineraries traveled internationally are governed by the Montreal Convention and are not subject to the
domestic tariff.
RETAIN A COPY OF ALL DOCUMENTS (e.g., CLAIM FORM AND RECEIPTS). MAIL THE ORIGINAL DOCUMENTS
WITHIN 21 DAYS FROM THE DATE OF LOSS TO THE ADDRESS AT THE TOP OF THE FIRST PAGE.
SUCCESSFUL RECOVERY OF YOUR PROPERTY DEPENDS ON BEING AS ACCURATE AS POSSIBLE IN
DESCRIBING THE CONTENTS BELOW. PLEASE LIST ALL ARTICLES REGARDLESS OF MONETARY VALUE.
NOTE: When more than once piece of luggage is missing, please list contents of each piece separately.
DESCRIPTION OF CONTENTS
*Gender: M=Male, F=Female, MC=Male Child, FC=Female Child Age of Child:______________
ArticleQty Color Material Label Or Brand
Store & City
Purchased
Date
Purchased
Original Cost
USD
Other Currency
Type Amount
Gender*
Size
Shirt1
Blue
L Cotton ABC
M ACME/Chicago
3/1/1995 30 00
If additional space is needed, please attach separate paper with same data as above. Total Value of Bag & Contents

Document Attributes

Fact Name Details
PIR Number The form requires a Property Irregularity Report (PIR) number for tracking the claim.
Submission Timeline Claimants must wait 5 days after the loss before submitting the form.
Required Documentation Supporting documents include passenger tickets, claim checks, and proof of ownership for items valued at $250 or more.
Liability Limitation Delta Air Lines may deny liability if the form is not submitted within 21 days of the loss.
Governing Laws International itineraries are governed by the Montreal Convention, while domestic claims follow U.S. laws.
Claims Processing Time Claimants should allow 6-8 weeks for processing after mailing the form.

Delta Property: Usage Instruction

Completing the Delta Property form is an important step in addressing the loss of your luggage. This form must be filled out accurately and submitted along with required documentation to ensure that your claim is processed efficiently. Follow the steps below to fill out the form properly.

  1. Start by entering your PIR# (Property Irregularity Report number) at the top of the form.
  2. Fill in the Mailing Date next to the PIR#.
  3. Provide your Name by selecting Mr, Mrs, Miss, or Ms.
  4. Enter your Home Phone and Business Phone numbers, including area codes.
  5. Complete your Home Address, including city, state, zip code, and country.
  6. Fill in your Business Address, including city, state, zip code, and country.
  7. Provide your Email Address.
  8. Enter the Claim Check Number(s) associated with your luggage.
  9. Include your Baggage File Reference number (e.g., ABCDL12345).
  10. Indicate whether you are a SkyMiles Member and provide your SkyMiles # and SkyMiles Status.
  11. Fill out your complete itinerary, including From, To, Airline, Flight Number, and Date.
  12. Specify the number of pieces checked and the number missing.
  13. Provide the estimated weight of each missing piece.
  14. Indicate where you checked your luggage (curbside, airport counter, departure gate, etc.).
  15. If applicable, state if the bag was checked under another name and provide that name.
  16. Describe where you last saw your luggage.
  17. Indicate if Delta was notified of the loss immediately, and specify which office was contacted.
  18. Fill in the date and time of notification, and how it was reported (in person or by telephone).
  19. State if the loss was reported to any other airlines and provide their names if applicable.
  20. If there was a delay in reporting the loss, explain the reason.
  21. Indicate whether you saw your luggage in customs and if a claim was filed then.
  22. Specify if excess valuation was purchased at check-in and include a copy of the receipt if applicable.
  23. Indicate if you were charged for extra pieces or excess weight at check-in and include a copy of the receipt if applicable.
  24. Describe your luggage in detail, including type, brand, color, material, and features such as pockets, zippers, wheels, and straps.
  25. Provide the purchase date and cost of the luggage.
  26. List all articles inside the luggage, regardless of their value. Include details such as quantity, article description, color, size, material, brand, gender, store and city, purchase date, and cost.
  27. If additional space is needed, attach a separate sheet with the same information.
  28. Calculate and enter the total value of the bag and its contents.
  29. Provide any additional comments or information about other persons or companies related to the claim.
  30. Indicate if you or a family member has had a previous baggage loss or claim with Delta or another airline and provide details if applicable.
  31. Sign and date the form as the claimant, and if required, have a witness sign and date it as well.

After completing the form, ensure that all necessary documentation is attached, including passenger ticket receipts, claim check receipts, and proof of ownership for valuable items. Mail the original documents to the address provided at the top of the form within 21 days from the date of loss. Retain copies of everything for your records.

Frequently Asked Questions

  1. What should I do if my luggage is missing?

    If your luggage is missing, first try to locate it within 24 hours. Contact the airport where you filed the claim for assistance. If you still do not have your luggage after 5 days, fill out the Delta Property Loss Claim Form and submit it with the required documents.

  2. What documents do I need to submit with the claim form?

    You will need to provide:

    • Passenger ticket receipt(s) for each person involved in the loss.
    • Claim check(s) or claim check receipt for the missing property.
    • Purchase receipt(s) or proof of ownership for all items valued at $250 or more.
  3. How long do I have to submit the claim form?

    The claim form must be received or postmarked within 21 days from the date of loss. Make sure to send it promptly to avoid any issues with your claim.

  4. What information do I need to provide about my luggage?

    Be as detailed as possible. Include the type, brand, color, material, and any special features of your luggage. Additionally, list the contents of your luggage, regardless of their value, to help with the recovery process.

  5. What if my luggage was checked under a different name?

    If your luggage was checked under another name, you should indicate that on the form and provide the name used. This information can assist in locating your property.

  6. What happens if my luggage is not found?

    If Delta is unable to locate your luggage, you can expect processing of your claim to take 6-8 weeks from the mailing date of your claim form. You will be contacted promptly if your property is found.

  7. Are there any items that Delta is not liable for?

    Yes, Delta is not liable for loss of money, jewelry, electronic equipment, antiques, and other similar valuables. Be sure to check the list of excluded items before filing your claim.

  8. What if I have a SkyMiles membership?

    If you are a SkyMiles member, include your SkyMiles number and status on the claim form. This information can help streamline the process.

  9. Can I submit my claim form via fax?

    Yes, you can fax your claim form and supporting documents to Delta at (888) 880-3412. Ensure that all documents are clear and legible for processing.

  10. What should I do if I receive my luggage after filing a claim?

    If your luggage is returned after you have submitted a claim, you must inform Delta in writing. This helps maintain accurate records and ensures proper handling of your claim.

Common mistakes

When filling out the Delta Property form, many people make common mistakes that can delay their claims process. One frequent error is not waiting the required five days before submitting the form. Delta clearly states that you should only fill out and mail the form after this period has elapsed. Ignoring this guideline can lead to unnecessary complications.

Another mistake involves incomplete or inaccurate information. The form requires detailed descriptions of your luggage and its contents. Omitting key details, such as the brand or color of your luggage, can hinder the recovery process. Take your time to ensure all sections are filled out accurately and thoroughly.

People often forget to attach necessary supporting documents. You must include passenger ticket receipts, claim check receipts, and proof of ownership for items valued at $250 or more. Failing to provide these documents can result in your claim being denied or delayed.

Additionally, many individuals overlook the importance of clear communication. If you have reported the loss to another airline or if your luggage was checked under a different name, this information must be included on the form. Not providing this context can create confusion and slow down the claims process.

Finally, some claimants neglect to keep copies of all submitted documents. It’s essential to retain a copy of the form and any receipts for your records. This practice not only helps you track your claim but also serves as proof of your submission in case any issues arise later.

Documents used along the form

When filing a claim for lost luggage with Delta Air Lines, several additional documents may be required to support your case. These documents help provide necessary information and evidence to facilitate the claims process. Below is a list of commonly used forms and documents that accompany the Delta Property form.

  • Passenger Ticket Receipt: This is the proof of purchase for your flight. It includes details such as your flight number, date of travel, and passenger information. This document is essential for verifying your travel history.
  • Claim Check Receipt: This receipt is issued when you check your luggage. It serves as a record of the baggage you entrusted to the airline and is crucial for tracking your missing items.
  • Proof of Ownership: For items valued at $250 or more, you will need to provide purchase receipts or other documentation that proves you own the items in your luggage. This can include receipts, bank statements, or photographs.
  • Excess Valuation Receipt: If you purchased additional coverage for your luggage at check-in, include this receipt. It helps establish the value of your claim and any additional protections you opted for.
  • Previous Claims Documentation: If you have filed claims for lost luggage with Delta or other airlines in the past, providing details of these claims can be helpful. This includes the airline names, dates, and any claim numbers.

Gathering these documents promptly will help expedite your claim process. Ensure that all information is accurate and complete to avoid delays. Submitting your claim within the specified time frame is critical for a successful resolution.

Similar forms

  • Airline Baggage Claim Form: Similar to the Delta Property form, this document is used by various airlines to report lost luggage. It requires similar information, such as passenger details, flight information, and a description of the lost items. The primary purpose is to initiate the claim process for missing baggage.
  • Property Loss Claim Form: This form is often utilized in various contexts, including insurance claims. It serves to document the loss of personal property, requiring details about the items lost, their value, and the circumstances surrounding the loss. Like the Delta form, it emphasizes the importance of providing supporting documentation.
  • Travel Insurance Claim Form: When travelers purchase insurance for their trips, they may need to fill out this form if their luggage is lost or damaged. It collects similar information about the loss and requires proof of ownership, paralleling the requirements found in the Delta Property form.
  • Lost Item Report: This document is often used in various settings, such as airports and hotels, to report lost items. It gathers essential details about the item and the circumstances of its loss. Like the Delta form, it aims to assist in the recovery of lost property.
  • Claims Submission Form for Lost Luggage: This form is specific to certain travel agencies or tour operators. It requires travelers to submit claims for lost luggage, similar to the Delta Property form. Both forms ask for flight details, descriptions of the luggage, and any relevant receipts.
  • Consumer Complaint Form: In cases where consumers have issues with services related to lost luggage, they may fill out a complaint form. While the focus is different, both forms require detailed information about the incident and supporting documentation to facilitate resolution.
  • Lost and Found Report: Used by various organizations, this report helps document items that have been found or reported lost. It collects information about the item and the person reporting it. Like the Delta Property form, it is aimed at tracking lost items and facilitating their return.

Dos and Don'ts

Things You Should Do:

  • Fill out the form completely and accurately.
  • Include all required supporting documentation.
  • Mail the form within 21 days of the loss.
  • Keep a copy of the completed form and all documents for your records.

Things You Shouldn't Do:

  • Do not submit the form until after 5 days have passed without your luggage.
  • Avoid leaving any sections of the form blank.
  • Do not send the form without the necessary receipts and claim checks.
  • Do not forget to sign and date the form before mailing.

Misconceptions

  • Misconception 1: You should fill out the Delta Property form immediately after losing your luggage.
  • This is incorrect. The form should only be completed and mailed after 5 days have passed without receiving your luggage.

  • Misconception 2: Delta is responsible for all types of lost items.
  • Delta is not liable for certain valuables, including money, jewelry, and electronics. This limitation is clearly stated in the form.

  • Misconception 3: You can submit the claim form without any supporting documents.
  • To process your claim, you must include required documents such as passenger ticket receipts and proof of ownership for items valued at $250 or more.

  • Misconception 4: You can file a claim with Delta anytime after losing your luggage.
  • Claims must be submitted within 21 days of the date of loss. Failure to do so may result in denial of liability.

  • Misconception 5: Delta will automatically find and return your luggage without any action from you.
  • While Delta makes efforts to locate lost luggage, successful recovery often depends on the prompt completion and submission of the claim form.

  • Misconception 6: You need to report the loss to Delta immediately to file a claim.
  • While it is advisable to report the loss as soon as possible, the claim can still be filed later, provided it is within the 21-day window.

  • Misconception 7: The amount you claim must match the original cost of the items.
  • You can claim the total value of the bag and its contents, but you must provide accurate information regarding each item's original cost.

  • Misconception 8: You cannot claim for lost luggage if you were traveling internationally.
  • International itineraries are subject to different regulations, specifically the Montreal Convention, but claims can still be filed.

  • Misconception 9: You can submit the claim form via email.
  • The form must be mailed or faxed to Delta Air Lines. Email submissions are not accepted.

  • Misconception 10: Delta will provide immediate compensation for lost luggage.
  • Compensation may take 6-8 weeks for processing after the claim is submitted, depending on the circumstances.

Key takeaways

Filling out the Delta Property form can be a straightforward process if you follow these key takeaways:

  • Wait for 5 Days: Do not fill out and mail the form until after 5 days have passed without receiving your luggage.
  • Documentation is Essential: Include all required documents, such as passenger ticket receipts and claim checks, to support your claim.
  • Accurate Descriptions Matter: Provide detailed descriptions of your luggage and its contents to enhance the chances of successful recovery.
  • Submission Deadline: Ensure the form is postmarked within 21 days from the date of loss to avoid denial of liability.
  • Contact Information: Fill in your complete contact details, including phone numbers and email addresses, for efficient communication.
  • Claim Check Numbers: Include all claim check numbers and baggage file reference numbers to help Delta track your luggage.
  • Previous Claims: Disclose any previous baggage claims with Delta or other airlines, as this may impact your current claim.
  • Keep Copies: Retain copies of all documents, including the claim form and receipts, for your records.
  • Be Honest: Provide truthful information on the form to avoid complications with your claim.
  • Patience is Key: Allow 6-8 weeks for processing after mailing your claim, and stay hopeful for a positive outcome.

By adhering to these guidelines, you can navigate the claims process more smoothly and increase the likelihood of recovering your lost property.